Bed Bath Home – Whitehouse | Continental Linen respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”), and other applicable South African laws. This Privacy Policy outlines how we collect, use, disclose and protect your information when you interact with our website or purchase our products and services.
SECTION 1 – WHAT INFORMATION WE COLLECT
When you purchase from our online store or interact with our website, we collect the following personal information:
• Full name
• Email address
• Phone number
• Billing and delivery address
• Payment information (processed securely through third-party gateways)
• Device and browser information, including IP address
• Order history and preferences
We collect this information when you:
• Make a purchase
• Subscribe to our marketing or newsletters
• Contact us or engage with customer service
SECTION 2 – HOW WE USE YOUR INFORMATION
Your personal information is used to:
• Process and deliver your orders
• Communicate order confirmations, updates and support
• Send promotional messages, newsletters and updates (with your consent)
SECTION 3 – CONSENT
When you provide your personal information to complete a transaction, we assume your consent for its use in that context.
For marketing purposes, we will only use your information if:
• You have opted in to receive communications
• You have not withdrawn your consent
You can withdraw your consent at any time by:
• Clicking the “unsubscribe” link in marketing emails
• Contacting us at hello@bedbathhome.co.za
SECTION 4 – DISCLOSURE
We may disclose your personal information:
• If required to do so by law, regulation or court order
• If you violate our Terms of Service
• If necessary to protect our rights or comply with a legal obligation
SECTION 5 – THIRD-PARTY SERVICE PROVIDERS
We use trusted third-party providers to facilitate our services. These include payment gateways, couriers, marketing platforms, and analytics tools. They are only permitted to process your information for purposes aligned with this policy and may not use it for their own benefit.
SECTION 6 – SECURITY
We are committed to safeguarding your personal information and take appropriate technical and organisational measures to prevent loss, misuse or unauthorised access.
SECTION 7 – COOKIES
We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
• Remember your preferences
• Maintain your shopping cart
• Analyse website traffic and improve performance
You may choose to disable cookies via your browser settings; however, this may impact certain features of the site.
SECTION 8 – CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Material changes will be communicated via our website. Your continued use of our site and services after changes have been posted indicates your acceptance of those changes.
SECTION 9 – YOUR RIGHTS UNDER POPIA
In terms of the POPI Act, you have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Lodge a complaint with the Information Regulator
To exercise any of these rights, please contact us at the details below.
SECTION 11 – CONTACT INFORMATION
For questions, data access requests or complaints, contact:
hello@bedbathhome.co.za